Refund policy

Last updated: July 20, 2026

All sales are final. We do not accept returns or exchanges unless an item arrives damaged, defective, or incorrect.

Please carefully review product details, size charts, and product information before placing your order. MICX is not responsible for orders placed with incorrect sizing or customer selection mistakes.

For any questions before purchasing, contact us:

Email: m1cx5.project@gmail.com

Damaged or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong product, please contact us within 3 days of receiving your order.

Please provide:

Photos of the item
Photos of the packaging
Your order number

We will review the issue and provide a suitable solution.

Refunds and Replacements

If your claim is approved, we may offer a replacement or refund depending on the situation.

Refunds will be processed through the original payment method.

Contact Information

For questions about this Refund Policy: